Privacy policy

Celf Creative (“us”, “we”, or “our”) operates the Dental Trolley website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. Dental Trolley will not use or share your information with anyone except as described in this Privacy Policy. Your Personal Information will be used for providing and improving the Service. By using the Service, the user is in agreement to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.dental-trolley.celfapps.com/i/terms-and-conditions

Information collection and use

While using our Service, we may ask users to provide us with certain personally identifiable information that can be used to contact or identify.

Personally identifiable information (“Personal Information”) may include, but is not limited to:

Identity Data includes first name, last name and title.
Contact Data includes billing address, residential or registered company address, email address and telephone numbers.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Site and the Platform.
Profile Data includes your unique account reference number, actions or transactions made by you on the Platform, preferences, feedback, survey responses and other correspondence.
Usage Data includes information about how you use our Site, Platform and Services.
Marketing and Communications Data includes your preferences in receiving marketing from us, and your communication preferences.
Provider Data includes any business discussions, correspondence and contract history with have with you as a Provider.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature or the number of Service types that are purchased. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

How is your personal data collected?

Purchase or use our Site, Platform and Services;

Create an account for our Platform or otherwise;
Contact us to report a problem with the Site, Platform or Services, or for other purposes;
Request marketing to be sent to you;
Give us some feedback; or
Enter into a contract with, or provide services to, us as a Provider.

Automated technologies or interactions. As you interact with our Site, we may automatically collect Usage Data and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further information.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

Purchase or use our Site, Platform and Services;

Analytics providers based outside the EU, including Google Analytics; and
Search information providers.

Identity and Contact Data from publicly available sources, such as the electoral roll or Companies House.

Log data

Information may be collected that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance with laws

We will disclose your Personal Information where required to do so by law or subpoena.

Dental Trolley Rewards Scheme

The personal data that we use for the purposes set out in this Part includes: your name, contact details (including your address), details about any policies you take out with any of our insurance partners or other products you buy through our Website and any other information you provide to us, for example as part of any complaints or queries regarding our reward schemes. We run certain rewards schemes to reward our customers for buying policies and other products through the Website. We process this data because we have a legitimate interest in processing the data in order to effectively administer our reward scheme provide you with the rewards.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which Services and offers may be relevant for you and send to you through our marketing messages.

You will receive marketing messages from us if you have requested information from us or purchased Services from us and you have not opted out of receiving that marketing.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us or unsubscribing from our marketing list.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a Service purchase, warranty registration, Service experience or other transactions.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page

Contact us

If you have any questions about this Privacy Policy, please contact us